Customer SupportWe're Here to Help

Get expert support for CFDs, Rolling Spot FX, and Financial Spread Betting. Our multilingual team is available 24/5 to assist with your trading needs.

24/5 Support Available • Multiple Languages • Expert Team

Get in Touch

Choose your preferred method to contact our support team

Phone Support

24/5 phone support in multiple languages

+44 1376 809041

Monday - Friday, 24 hours

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Email Support

Send us a detailed message and get a response within 2 hours

support@digiventras.com

Response within 2 hours during business days

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Live Chat

Instant chat support for quick questions

Available on our platform

24/5 during trading hours

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How Can We Help?

Common support topics and assistance areas

Frequently Asked Questions

Quick answers to common questions

How do I open a trading account?

You can open an account online by completing our application form, providing required documents for verification, and making an initial deposit.

What are the minimum deposit requirements?

Minimum deposit requirements vary by account type and region. Please contact our support team for specific information about your location.

How long do withdrawals take?

Withdrawal processing times depend on the method used. Bank transfers typically take 1-3 business days, while e-wallet withdrawals are usually processed within 24 hours.

Can I trade on mobile devices?

Yes, we offer mobile apps for both iOS and Android devices, as well as mobile-optimized web platforms for trading on the go.

What trading platforms do you offer?

We offer MetaTrader 4, MetaTrader 5, our proprietary web platform, and mobile applications for comprehensive trading access.

Are my funds protected?

Yes, client funds are segregated and held in top-tier banks. We are regulated and maintain professional indemnity insurance for additional client protection.

Emergency Trading Support

For urgent trading issues outside normal support hours

Emergency Situations Include:

  • • Platform connectivity issues
  • • Unable to close positions
  • • Account access problems
  • • Unexpected margin calls

Emergency Contact:

Phone: +44 1376 809041 (24/7)

Email: emergency@digiventras.com

Still Need Help?

Our support team is standing by to assist you with any questions